Restaurants are one of the riskiest businesses to operate and invest in, as they can succumb to a variety of pitfalls that require constant vigilance.

Even if your restaurant survives its first year of operation, which approximately 60 percent fail to do, that doesn’t mean you can rest on your laurels. The industry is fickle, and what people want one day might be discarded to the side the next day.

If you sense that your business needs to do a better job of adapting, you could stand to benefit from the restaurant consulting services offered by Coachfirm. We’re celebrating our 15th anniversary in 2018, which marks years of coaching, training and improving businesses throughout an assortment of industries in southeastern New York, northeastern Pennsylvania and northern New Jersey.

Contact Coachfirm


Expert Restaurant Consulting

It’d be great if running a successful restaurant simply meant serving delicious food. Unfortunately, that’s a fraction of the equation — one of many. If you’re not sure of the exact issues, our business coach will analyze how your restaurant(s) operates and flag warning signs and other symptoms.

Restaurants can suffer from a combination of the following problems:

Menu Design & Restaurant Specialties

Sometimes it’s not about what you serve, but how you present it. Menus that are too small, large or monotonous can quickly frustrate customers. Proper organization is also an important facet.

Customer Service Improvement

Customer retention is important in the restaurant industry, which means your employees must be personable and friendly. Exercising these qualities will form good first impressions and make for an overall enhanced experience.

Determining Unique Selling Points

Take in the competition from around your area to see what styles of food might be inundated/lacking. For example, northeastern Pennsylvania is well-known for pizza and other Italian dishes, so would operating a pizzeria or Cucina be a smart play? Give people something different that draws attention and expands horizons.

Management Guidance

Running a restaurant is not easy, and you’ll need to accomplish a vast range of different functions to keep its head above water. Keeping track of a menu item’s popularity, how much it costs to make certain dishes, and how quickly your staff serves patrons are just a few responsibilities.

No matter what problems you’re experiencing, you can fix them if you act quickly enough. When you invest in a food service business consultant, you’ll commit to improving yourself and your staff through a series of short-term goals that ultimately add up to sustained success.


Contact Coachfirm for Restaurant Coaching Solutions

Coachfirm has a staff with more than 100 years of combined experience, so we’re equipped with the knowledge and tools to assist anybody who reaches out. While we’ll maintain frequent contact and offer advice when needed, it will be up to you to translate it all into improvement.

As long as you’re committed, we’ll be committed, too!

Take advantage of our services if your restaurant is near one of the following cities or the surrounding tri-state area:

  • Scranton, PA
  • Middletown, NY
  • Paramus, NJ

We also help restaurant and cafe businesses nationwide through video or teleconferencing means.

We’re confident that we’re the best local business consultant for restaurant owners, so contact us today to schedule your free assessment.

Contact Coachfirm